
Dispatch Agents
Job Description: We are seeking a reliable and efficient Dispatch Agents to join our team. As a Dispatch Agent, you will be responsible for delivering goods, packages and other items to designated locations in a timely manner. The ideal candidate should have a valid motorcycle license, excellent navigation skills, and a commitment to providing exceptional customer service.
Key Responsibilities:
- Receive delivery orders and instructions from the dispatcher.
- Load and unload packages or documents onto the motorcycle.
- Safely transport items to designated locations within the specified time frame.
- Follow traffic laws and safety regulations while riding the motorcycle.
- Ensure packages are delivered intact and in good condition.
- Collect payments or obtain signatures as required for proof of delivery.
- Communicate with the dispatcher or clients regarding delivery status or issues.
- Maintain the motorcycle in good working condition and report any maintenance needs.
- Adhere to company policies and procedures for delivery operations.
- Provide excellent customer service to clients and recipients.
Qualifications:
- Valid motorcycle license.
- Proven experience as a Dispatch Rider or similar role.
- Good knowledge of local routes and traffic patterns.
- Ability to navigate using GPS or maps.
- Physical fitness and stamina for long rides.
- Strong attention to detail and accuracy.
- Excellent time management and organizational skills.
- Customer service-oriented attitude.
- Ability to work independently and follow instructions.
- Professionalism and reliability.
Skills:
- Good knowledge of local routes and traffic patterns
- Ability to navigate using GPS or maps
- Physical fitness and stamina for long rides
- Strong attention to detail and accuracy
- Excellent time management and organizational skills
- Customer service-oriented attitude
- Ability to work independently and follow instructions
- Professionalism and reliability